We are here for you, friend - you can count on us...

Sigh but I hear you girl, it's not easy at all - been going through some roller coaster sh*t myself and can neither throw a hissy fit or bawl my eyes out cuz I gotta be the responsible adult here -

But I'd be pissed if I paid for a service and they handled it as haphazardly as they did yours - I'd give them a piece of my mind and leave them a less than stellar review - should fix the issue, I'd say