It is hard -I have seen the reality in a different lifetime and have been so traumatized by those experiences that I can never bring myself to be put in a position like that - it was even worse during the divorce part -
Yes, no use expecting a sorry - for some admitting they did wrong is aking to death (ego) - so better not to expect
I am glad you were able to get some insights from your psychologist friend and decided to embark on a journey towards self healing