How true - I was thinking about writing something about this but wasn't sure so am glad to see you mention it - will share my thoughts about it in a future post
Of course, others words affect us - some can be mean, show a general lack of tact or thoughtfulness and dismissive like Anne - I can't believe she'd be so selfish when you told her you were not well!
Yes, I have come across dismissive ppl - I usually don't engage with them again if I can help it - or I do so minimally if I can't avoid the interaction